DATA PROTECTION

Your Privacy is Our Priority

Effective Date: July 07, 2026. This Privacy Policy details how Ovrin collects, protects, and uses your personal details.

1. Information We Collect

We collect information that you actively submit during registration, checkout, or support queries. This includes:

Personal Coordinates: Your Full Name, Email Address, Contact Phone Number, and Delivery/Billing Address.
Transactional Details: Order details, order value, and items added to the cart or wishlist.
Technical Metadata: Device information, IP address, operating system, and login session identifiers to secure your account.

2. How We Use Your Data

Ovrin uses the gathered data strictly to provide a seamless and secure shopping experience:

To execute your order, print shipping labels, and track delivery routes.
To process payments securely through Razorpay and handle refunds via Cashfree Payouts.
To provide personalized AI Curation suggestions and outfit matching style tips.
To track and prevent credit card abuse, fraud attempts, and suspicious account sign-ins.

3. Data Sharing & Third-Parties

We do not sell, rent, or trade your personal information. We only share relevant details with whitelisted third-party service providers who assist us in operations:

Logistics Partners: Sharing address and contact info with Delhivery, Blue Dart, DTDC, and Xpressbees to deliver shipments.
Payment Gateways: Sharing email/UPI handles with Razorpay and Cashfree to process deposits and payouts securely.

4. Data Security & Storage

We implement industry-standard 256-bit encryption for data in transit and rest. Database details are hosted in highly secure cloud architectures with restricted admin access. However, please remember that no method of transmission over the internet is 100% secure, and we advise caution with session sharing.

5. Customer Rights

Under applicable Indian privacy regulations, you have the right to request access to the data we hold, correct any outdated information, or request absolute deletion of your customer profile. To exercise these rights, please email us directly at hello@ovrin.in.